CX-Groceries

Find everything you need to know about placing, tracking, changing, or receiving your order. Whether your order is ...

Customer articles enquiring about delivery issues

Get help with payments, refunds, vouchers, and billing issues. Whether you paid online or in-store, find answers abou...

Learn how to use promo codes, take advantage of special deals, or check if you’re eligible for loyalty rewards or sto...

Learn how to create, update, or delete your account. You can also reset your password or manage your contact details.

Have questions about item availability, substitutions, or why certain products are missing? This section explains how...

Need a copy of your invoice or didn’t receive an order confirmation? This section covers all things related to receip...

Have something to say? Share feedback, report a complaint, or compliment our team. We’re here to listen and improve y...

See what we're doing to keep your groceries clean and safe. Learn about contactless delivery and hygiene practices du...

Check if we deliver to your area, view delivery times, and understand our delivery schedule—including weekends and pu...

Contact our customer support team, check our support hours, and see how to reach us by chat, phone, or email.

Welcome to our Support Portal